For clients/potential clients:

• What does it take to make a direct mail fundraising program successful?
   
• What is unique about your agency? Can you improve the results of my direct response fundraising efforts?
   
• What do you believe is the future of direct mail fundraising? How would you position a client to deal with the ever-increasing competitive environment?
   
• What is your agency's track record of results and proven successes?
   
• Describe your agency's relationships with outside vendors. How are vendors chosen? What is your agency's role in direct mail production?
   
• What is the process for designing and developing direct mail packages?
   
• How can you help improve our direct mail renewal program? What advice do you have for an organization looking to get its direct mail program started?
   
• What is the link between regular data analysis and management and the success of a fundraising program? What sort of data services does your agency offer?
   
• Where are you based? What does it mean if our organization is based in Quebec? In the rest of Canada? In the United States?
   
• We are in the process of sending out requests for proposals, and we would like you to participate. Are you interested? If so, where can I send the RFP?
   
• How can I access some samples of your work?

For list brokers:

• What lists do you manage? How do I request a datacard?
   
• I have a specific question relating to lists. How can I get in touch?

For job seekers:

• I'm interested in job opportunities at your agency. How can I get in touch or submit my resume?
   
• I'm a freelance writer or artist. If you're interested in my services, how do I contact you?

General questions:

• I'm having a technical problem or issue with your website.
   
• I have a question that isn't addressed here or anywhere else on this website.